Diarrhea!
How many calls do we get each week regarding diarrhea? Is your staff prepared as well as it can be to answer your client’s concerns and can they intelligently and convincing encourage the client to book an appointment?
I have an upcoming, live webinar, Diarrhea in the Companion Animal, scheduled for April 12th at 1pm. Invite your team to learn how the body’s digestive tract should work, what goes wrong when a patient has diarrhea, the many causes of diarrhea, and what each veterinarian does when examining and diagnosing a case of diarrhea. We’ll talk about the benefits of an examination and the words we should use when encouraging a client to book an appointment for this illness. Attendees will also get a copy of a phone script to use as well as a flow sheet when triaging cases over the phone. Please send me the email addresses of those in your practice that you would like to attend. Current clients of Halow Consulting enjoy this webinar free of charge. Other clinics contact me for information on how your entire team can attend!
As a reminder, we will be REPEATING the lecture on Endoparasites at 3pm also on April 12th. Attendees will leave understanding the common parasites we find in our routine screenings, the medications we use to treat the infections, and the strong need for regular endoparasite testing. Handouts are also available to all attendees.
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