Hey Everyone, here is the Continuing Education Class Calendar for April 2011
Here's how you do it: For an invitation to this live webinar, send an email to bash@halowconsulting.com and provide a list of those members of your team who will be attending. One email per terminal please, so if you have more than one employee at one desktop, you only need to provide one email address of one of the attendees who will be at that terminal. Once we receive your note, you will be provided with a link to make a 35 dollar payment to PayPal. This payment covers all the members of your team and there is no limit on the number from one hospital that can attend. Once we receive payment, we’ll provide you with an electronic invite to use when signing onto the class. If you have additional questions, send us an email at the above address. We look forward to seeing you there!
April 12th, 1pm Diarrhea in Dogs and Cats. This class gives receptionists and veterinary assistants a solid understanding of the common reason pets get diarrhea. We spend a great deal of time explaining why a visit to a veterinarian for diarrhea cases is important and how it can save both the pet and the owner a lot of needless discomfort and concern. This class comes with a great triage sheet that team members can use on the phone to assist in booking the appointment and explaining the need for a visit.
April 12th, 3pm Endoparasites. With so many of us sending out fecal samples to laboratories and seeing an increase in positives, it’s important for all of our team members to know about the endoparasites we are identifying. This class is not just the medicine behind the parasite, however; but handouts on the common medications we use to treat infections as well as information our team members can share with clients to convince owners to take precautionary steps against infection.
April 27th, 1pm Restraint for the Receptionist and Assistant. This class, complete with photos, discusses safety measures all of us should use when working with animals. We cover basic interaction with our patients in the lobby, removing patients from and placing them into carriers, restraining patients for catheters and blood draws, restraining patients for examinations, and removing patients from cages. We also discuss the tools we have at our practices to keep us safe and how best to use them.
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